Here are 5 simple factors that you just cannot afford to overlook on your way to providing excellent customer service.

-Be polite (greetings, thank you, you’re welcome go a long way)

-Pay attention, listen to your customers

-Promise only what you can deliver

-Time is valuable. Especially customers’

-Provide personal attention

Practice these basics and you are well on your way to excellence! Missing any one results in unhappy customers.